See where subscribers drop off. Intervene before they cancel.
You're the Head of Retention, Subscription Manager, or CRM lead at a brand where subscriptions drive 10-95% of revenue. Churn is happening but you can't see where or why until it's too late. Finsi gives you predictive churn signals and automated retention campaigns.
Sound Familiar?
The challenges you face every day
Churn You Can't See Coming
Subscribers are cancelling but you don't know where or why until it's too late. By then, the retention window has closed.
Calculating Churn Wrong
Using total subscriber base as the denominator instead of eligible-to-churn cohorts. Your "10% churn" might actually be 30-40% per cycle.
Cancelled Subscribers Become Invisible
Once a subscriber cancels, they fall out of your email segments. Half your list becomes invisible — no win-back, no re-engagement.
Retention Emails Hit Too Late
Your win-back emails go out at Day 30, but the decision to cancel was made at Day 3. You're intervening after the damage is done.
Platform Migration Breaks Data
Migrating from one subscription provider to another breaks your data continuity. Cohort analysis becomes impossible across the transition.
Basic Built-In Analytics
Your subscription platform's built-in analytics only show surface metrics. You need cohort-level retention curves, not just aggregate numbers.
You've tried other tools.
They didn't solve it.
Most analytics tools give you more dashboards, not more answers. Here's what we hear from teams like yours:
Show snapshots but miss multi-touch attribution. No context for why LTV is changing. Quality degraded after acquisitions.
Priced at $999/month or more — already over budget for most retention teams at mid-market brands.
Tried various tools but abandoned them — too narrow in scope, didn't connect retention to acquisition data.
Time-consuming, always stale, and doesn't scale. By the time you finish the analysis, the data has changed.
Too basic. Shows aggregate churn but not the "where" and "why" at the cohort level you need to take action.
Predict Churn. Automate Retention. Keep More Subscribers.
Real-time cohort analysis with predictive signals so you can intervene before cancellation — not after.
True Retention Curves
See exactly where subscribers drop off with correct churn calculation on eligible cohorts — not total base. Identify the cliff in your retention curve.
Predictive Churn Signals
Know which subscribers are at risk before they cancel. "Next order probability" scores for each customer let you intervene at the right moment.
Automated Win-Back Campaigns
Retention campaigns generated and pushed to your email platform in one click. No more manual segment building or template creation.
VIP Customer Identification
Find your top 10% of spenders driving 60%+ of revenue. Build differentiated retention strategies for your most valuable customers.
Early Intervention Triggers
Engage subscribers in the first 3 days when it matters most. Customers who engage early have 2-3x the lifetime value.
Cross-Platform Continuity
Migrating subscription providers? Finsi maintains cohort continuity across platform transitions so your data never breaks.
What Teams Like Yours Say
Real feedback from real operators
“We discovered half our cancelled subscribers had fallen out of all email segments — completely invisible. Finsi found them and we had our first net-positive subscriber week in months.”
— Head of Retention, $60M Skincare Brand“I thought our churn was 10%. Finsi showed me it was actually 30-40% per cycle when calculated correctly on eligible cohorts. That changed everything.”
— Founder, Subscription Box Brand“To be able to pull everything into one — I deal with a bunch of different dashboards. Seeing retention in one place so we can keep customers for longer is huge.”
— Marketing Manager, Pet Subscription BrandPlatform Modules That Matter Most to You
The Finsi capabilities most relevant to your role
Frequently Asked Questions
1. How does Finsi calculate churn differently?
Most tools divide cancellations by your total subscriber base, which understates churn dramatically. Finsi calculates churn based on the eligible-to-churn cohort — only subscribers who were actually up for renewal in a given period. This gives you the true picture of how many customers you're losing at each stage.
2. How do predictive churn signals work?
Finsi analyzes behavioral patterns from your historical data — purchase frequency, engagement timing, support interactions, and email activity — to assign a "next order probability" score to each subscriber. When a subscriber's score drops below a threshold, you can trigger automated retention campaigns before they cancel.
3. Which email platforms does Finsi integrate with?
Finsi integrates with Klaviyo, Omnisend, Braze, Customer.io, Mailchimp, and SendGrid. Retention campaigns and segments can be pushed directly to your email platform with one click.
4. We're migrating subscription platforms. Will data break?
No. Finsi connects directly to both your old and new subscription providers and maintains cohort continuity across the transition. Whether you're moving from Recharge to Loop or any other migration, your retention data stays intact.
5. What subscription platforms are supported?
Finsi supports Recharge, Skio, Loop, Smartrr, Appstle, Bold Subscriptions, Stay AI, Chargebee, Recurly, and Stripe Subscriptions. If your platform isn't listed, reach out — we're adding new integrations regularly.
Stop Watching Subscribers Leave. Start Keeping Them.
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Or book a demo call with our team