What Is Dunning? Definition, Process, and How It Works in 2026

Dunning is the process of recovering failed payments from customers - through retries, customer communication, and payment method updates. Here is the full definition, the dunning process step by step, and how modern dunning differs from the 1980s collections version of the term.

What Is an AI CMO? (And Why Shopify Brands Are Hiring One in 2026)

An AI CMO is a software system that owns weekly growth strategy, allocates ad budget across channels, runs retention experiments, and executes campaigns. Here is how it works for e-commerce brands, what it does daily, and what it costs vs hiring a human CMO.